FAQ/Help



1. How can I ensure the proper delivery of my MDLinx email newsletters?
2. Why don't some of the links work?
3. How do I change my personal information like email address?
4. I forgot my username or password!
5. How do I unsubscribe from newsletters?

How can I ensure the proper delivery of my MDLinx Psychiatry Newsletters?

All of our newsletters come from four email addresses: newsletter@newsone.mdlinx.com, newsletter@newstwo.mdlinx.com, newsletter@newsthree.mdlinx.com, and newsletter@newsfour.mdlinx.com. Make sure that these email addresses (or our domain, mdlinx.com) are on your "Safe Senders" list. If you are not receiving your email newsletter, it is generally because your ISP or mail provider is incorrectly filtering the newsletter as spam.

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Why don't some of the links work?

Links to the outside source are good on the day we published the link but the publisher may have taken the article or information offline. Because we link out to other sites and do not control how long they keep content active we can not be responsible for content that disappears. You may see a blank page, be redirected, or get a 404 error - these are all indicative of a broken link to content that no longer exists on the web in the place where we originally found it on the day of publication.

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How do I change my personal information like email address, username, or password?

If you have registered with MDLinx, login at the top right side of one of our specialty sites OR go to www.MDLinx.com and click "Login" link in the top right corner. Enter your username and password (If you forgot, click the -Forgot Password?- link just below the username/password boxes then enter your email address - we will send it to you). Click - My Account - on the top right side after signed in. Edit your preferences and personal information then click -Update My Account-.

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I forgot my username or password!

If you have registered with MDLinx, from the MDLinx home page (www.MDLinx.com) , Click the "Login" link at the top right of the page then click the -Forgot Password?- . From a specialty site, click the -Forgot Password?- located just below the username/password boxes then enter your email address - we will send it to you.

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How do I unsubscribe from newsletters?

The easiest way is to click the link at the bottom of your email that says - UNSUBSCRIBE. This will take you to a page so you can check the newsletters you no longer want. OR Use your username and password to login to a specialty site. On the top menu click My Newsletters. Scroll past your current delivery list and click UNSUBSCRIBE. Check off the newsletters you no longer wish to receive and click Unsubscribe.
The change will be immediate and you will be taken to the subscribe page for that specialty site to add newsletters if you desire. You can confirm your changes by clicking My Newsletters again. We will send you a confirmation email to let you know the request was processed.

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