Schwartz SK – Like most managers, you're no doubt already squeezing as much as you can out of your staff. You monitor monthly reports to keep productivity on par, use incentives to encourage peak performance, and invest in new technologies to deliver greater efficiency. In today's tough healthcare market, though, that may not be enough. Shrinking reimbursements and the still–lingering effects of the economic recession have made patient flow the new imperative. Practices that hope to compete must see more patients daily, fit sick patients in without delay, and get new patients on the calendar in a timely manner.