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Patient-doctor interaction in rehabilitation: The relationship between perceived interaction quality and long-term treatment results
Patient Education and Counselling, 08/24/09

Dibbelt S et al. – These results suggest a correlation between perceived interaction quality, as defined by this questionnaire and treatment effects six months after discharge. Comparisons of patient and physician evaluations showed that physicians seem to be successful in building relationships on the affective level, but less successful on the instrumental level (i.e. information, structuring and reinforcement). They also perceive disturbances on the relational and organisational level more strongly than patients. These data underline the importance of interaction quality for the success of rehabilitation and thus the importance of specific skills such as providing and collecting information, recognizing patients’ concerns and goals as well as reinforcement of health related action. Regular training and supervision should be provided to support physicians and to enhance their competence in dealing with patients concerns.

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