Implementing patient-centred cancer care: using experience-based co-design to improve patient experience in breast and lung cancer services
Supportive Care in Cancer, 05/10/2012
Tsianakas V et al. – Experience–based co–design (EBCD) positions patients as active partners with staff in quality improvement. Breast and lung cancer patients identified similar touchpoints in their experiences, but these were translated into different improvement priorities for each tumour type. This is an important consideration when developing patient–centred cancer services across different tumour types.