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See Latest ArticlesNurse-led telephone triage in an Australian rural mental health service
International Journal of Nursing Practice, 10/12/09
Barnett T et al. – There was an average of 2771 referrals each year and a trend for increased use by general practitioners and hospital emergency departments. Triage nurses reported concerns about: professional isolation, lack of formal education, difficulties in making decisions based on limited data as well as poor understanding of the role by users (patients and referrers). Further research is needed to evaluate the impact of this form of patient assessment on psychiatric nursing practice and clinical outcomes.
Barnett Tony, 10/18/09
| The current challenge for mental health teleophone triage is to develop decision trees for psychiatric emergencies. |
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