Internal Med Medical News about 360-degree feedback; practice improvement

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Doctors perceptions of why 360-degree feedback does (not) work: a qualitative study
Medical Education, 08/26/09

Overeem K et al. – It appears that 360–degree feedback can be a positive force for practice improvement provided certain conditions are met, such as that skilled facilitators are available to encourage reflection, concrete goals are set and follow–up interviews are carried out. This study underscores the fact that hospitals and consultant groups should be aware of the existing lack of openness and absence of constructive feedback. Consultants indicated that sharing personal reflections with colleagues could improve the quality of collegial relationships and heighten the chance of real performance improvement.