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See Latest ArticlesPatient satisfaction in New Zealand
New Zealand Medical Journal, 08/10/09
Zwier G – The current dataset of some 229,000 inpatient and 254,000 outpatient records from 21 New Zealand DHBs has the potential to generate extremely valuable information that can be employed to increase patient satisfaction throughout New Zealand. However, while high levels of reliability and validity were demonstrated, the majority of DHBs do not implement the survey as required by Patient Survey Guidelines which it developed in 2000.
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