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See Latest ArticlesDevelopment, Implementation, and Public Reporting of the HCAHPS Survey
Medical Care Research and Review, 07/29/09
Elliott MN et al. – The data, reported, facilitate the national comparison of patients’ perspectives of hospital care and can be used alone or in conjunction with other clinical and outcome measures. Potential benefits include increased transparency, improved consumer decision making, and increased incentives for the delivery of high–quality health care.
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