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Characteristics of Hospitals Demonstrating Superior Performance in Patient Experience and Clinical Process Measures of Care
Medical Care Research and Review, 07/29/09
Elliott MN et al. – Top performers in patient experience only are most often small and rural, located in the East South Central division, and government owned. Top performers in clinical care only are most often medium to large and urban, located in the West North Central division, and non–government owned. These findings provide an overview of how these dimensions of quality vary across hospitals.
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