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Health Management Technology, 07/01/09
Mosiman L - Disease-management plans depend on their members to hold up their end of the agreement. Whether this is making and keeping appointments or staying on schedule with medications, compliance with the plan — and ultimately the success or failure of the plan — is largely up to the member. To improve the probability of success, some plans have adopted a process of sending periodic flyers or other communications that are designed to remind and influence the member to stay in compliance.
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