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Overwhelmed by phone calls? Adding lines, staff not the answer
American Medical News , 06/30/09

Elliott VS - Telephones ringing off the hook and stacks of messages needing to be returned are not signs that a medical practice is popular. Actually, this scenario can lead to just the opposite, as some patients get frustrated by being put on hold or having to redial because they are getting busy signals. Taking a lot of phone calls and spending significant time returning messages also may cut into time for patient care and the services that keep a practice financially afloat.

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Supervised practice programmes: help or hindrance
British Journal of Midwifery, 11/16/09 Relevance Score: 94%

Expert nursing practice: a mathematical explanation of Benners 5th stage of practice development
Journal of Advanced Nursing, 10/30/09 Relevance Score: 94%

Conceptual and Measurement Issues in Early Parenting Practices Research: An Epidemiologic Perspective
Maternal and Child Health Journal, 11/02/09 Relevance Score: 91%

Promoting chlamydia screening with posters and leaflets in general practice - a qualitative study
BMC Public Health, 10/15/09 Relevance Score: 91%

How an EMR can affect staffing
American Medical News, 10/09/09 Relevance Score: 90%