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Understanding health insurance payer performance
Physicians Practice, 06/26/2012
Redling R – Some practices focus too much on payment rates when considering the value of their payer contracts, giving too little consideration to payer performance as defined by payment timeliness and accuracy, administrative hassles, denial rates and reasons, and more. Understanding a payer's performance as a partner in your business requires a complex and nuanced analysis of metrics that haven't always been easy to come by.
