How to Handle a Grouchy Employee

Physicians Practice, 08/17/2011

Capko J – The medical office is a team of people working together to accomplish the common goals of serving the patients' needs and helping the physicians and other staff in making this a smooth process. Whether it's managing patient flow, telephones, patient finances, or scheduling appointments, a grouchy employee can compromise these responsibilities. It's management's responsibility to address such behavioral issues before a situation gets out of hand.

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