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Its all about recognition! Qualitative study of the value of interpersonal continuity in general practice
BMC Family Practice, 06/29/09

Frederiksen HB et al. - It was not valuable to have a continuous relationship unless the GP recognized the patient. The social psychological concept of recognition had two different meanings and the GP had to do both, respect and remember the patient, in order to create and sustain the trustful relationship. The added value of interpersonal continuity had to be combined with recognition.

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