The Effect of Patient Arrival Time on Overall Wait Time and Utilization of Physician and Examination Room Resources in the Outpatient Urology Clinic Okotie OT et al. - Late patients spent significantly less time with their physician in the exam room as compared to those who arrive early or on time. On-time or early patients spent more time with the physician, but spent longer times waiting idle in the exam room. Physician utilization per clinic session was significantly decreased in clinics with 3 or more late patients. Future improvement in the clinic process and methods to reduce the number of late arriving patients may improve the efficiency of the ambulatory patient flow process in the urology clinic. [more...]
